Most user administration tasks are performed from the
Workspace Administration Screen. The Delete Users from Workspaces section of the System Administration
User
Management page is a convenient place to remove large numbers of users from multiple workspaces.
The general form of this procedure is to:
Highlight users in the "users picker".
Add the users to the list of selected users.
Display the list of available Workspaces.
Pick the Workspaces from which you want the users deleted.
Delete the users from the Workspaces.
The detailed procedure is as follows:
Select Administration | System from the FootPrints Toolbar, then select User Management from the Users section of the main frame.
Select the Delete Users to Workspaces tab. The page displays a list of users, as well as drop-down fields and a checkbox to help filter the users. The drop-down fields and checkbox are as follows:
Select users drop-down—Options are:
All Users—All of the users in all Workspaces.
Agents—All Agents, including administrators, in all Workspaces.
Unique Customers—Customers in all Workspaces who have each of them a unique login.
Shared Customers—Customers in all Workspaces who share their logins.
not in—Check this box to find users who are not in the Workspaces you designate in the Workspaces drop-down field.
Workspaces drop-down—Select the Workspaces from which to choose the users or from which to exclude them if the "not in" checkbox was checked.
When you have finished setting up the filter to obtain the users list, choose the users to be deleted from Workspaces. To do so, highlight the user(s) in the list, then click the right arrow to move the highlighted user(s) into the Selected Users field. To remove a user from the Selected Users field, highlight the user in the Selected Users field and then click the left arrow.
Click the Load Workspaces button. A list of Available Workspaces is displayed, as well as an empty Selected Workspaces field.
Select the Workspaces from which the user(s) are to be deleted. To do so, highlight the Workspace(s) in the list, then click the right arrow button to move the highlighted Workspace(s) into the Selected Workspaces field. To remove a Workspace from the Selected Workspaces field, highlight the Workspace in the Selected Workspaces field and then click the left arrow.
Once you have specified all the users and the Workspaces from which they are to be deleted, click the Save button. The users are deleted from the Workspaces.