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You are here: Chapter 7: Configuration and Administration > Workspace Administration > Other Options > Add a New Knowledge Base

Add a New Knowledge Base

This option is available under Administration | Workspace | Other Options | Knowledge Base | External Knowledge Bases from the FootPrints Toolbar.

To add a new Knowledge Base:

  1. Name—Give a name to the Knowledge Base. This name is displayed to users, e.g., "Widget Knowledge Base".
  2. URL—Enter the URL for the Knowledge Base. The Knowledge Base must have a web interface (i.e., be accessible via a web URL) and can either be on the Internet or on your Intranet.
  3. The URL must be formatted in a specific way:
  1. Enter the full URL for the site, followed by the syntax used by that site's search engine.

Note

You must obtain the correct syntax from the administrator of that site, or by analyzing the search syntax used by that site.

  1. At the end of the search string, enter %s in place of the actual search string that is entered by the user.

For example:

http://groups.google.com/groups?hl=en&lr=&safe=off&site=groups&q=%s

  1. When a user submits a search, the %s variable is replaced by the string they enter.  If the user enters "password" to the Google Groups site, FootPrints submits:

http://groups.google.com/groups?hl=en&lr=&safe=off&site=groups&q=password

  1. Language—FootPrints can support multiple languages. Select the language for the new Knowledge Base (defaults to the system default).  This allows you to link to different Knowledge Bases for different languages.
  2. Click the Add Knowledge Base button.
  3. The new Knowledge Base is not added to FootPrints until you enter your password and click Save at the bottom of the page.

 

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