Group all statuses according to their place in the Issue Lifecycle. This configuration is used in the Executive Dashboard and other reporting features in FootPrints. New statuses can be added through Form Designer. The Deleted and Solution statuses are excluded from the Issue Lifecycle by default.
To configure the Issue Lifecycle for reporting:
Select Administration|Workspace from the FootPrints toolbar, then select Statuses from the Fields section of the workspace administration page. The Statuses administration page is displayed.
In the Configure Issue Lifecycle for Reporting section of the page, select statuses, one by one, in the lists and move them to the appropriate list using the arrows. Statuses can only be moved from one list to another, so you may need to select and move a status twice to get it to the right list. The lists are:
Not Yet Active—Select statuses that represent issues that have been created, but are not active (are not ready to be worked on). When reporting, issues in a Not Yet Active status count as created but not Active or Resolved.
Active—Select statuses that represent issues that are active (are being worked on or are ready to be worked on), but not resolved. When reporting, they are counted as Created and Active, but not Resolved.
Resolved—Select statuses that represent issues that have been resolved. When reporting, they are counted as Created and Resolved, but not Closed.